Project Manager/Leader - Senior, 6 Ms contract + ext. 6 months.

• Location: Toronto, Ontario

• Duration: 2026-11-16 to 2027-05-14 ( 130 days) + 6 Ms Extension

• Job Type: Hybrid

• Openings: 1

Requirements:

• Experience assessing current-state processes and developing future-state ITSM operating models, governance frameworks, process improvements, and service management best practices.

• Experience designing and implementing integrations using ServiceNow APIs and integration technologies with DPRM, Change Management, CMDB, Strategic Portfolio Management (SPM), DevOps tools, CI/CD pipelines, and other enterprise systems.

• Experience establishing and supporting enterprise release governance processes, including release planning, scheduling, release calendars, risk assessments, dependency management, deployment coordination, and post-release reviews.

• Knowledge of enterprise technology environments, including cloud services, network infrastructure, applications, cybersecurity controls, telecommunications, collaboration platforms, and information management technologies.

• Certifications Required: 1. ServiceNow Certified System Administrator (CSA)